Shipping & Returns
SHIPPING POLICY
Please allow 3-6 business days for USA shipping. We ship ALL orders from New York.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
Shipping and handling time: 1-2 days processing/handling
Order Shipment:
We offer free, fast shipping to all U.S. orders over $30 and shipped to the United States.
Available U.S. Shipping Methods
USPS First Class: 2-5 days
USPS Priority: 1-3 days
UPS Ground: 2-5 days
UPS 3 days: 3 days
RETURN & EXCHANGE POLICY
Don't love your product? No worries! We offer a 30 days money back guarantee with full refund on any unused items. Customer just has to pay return label. Simply return your products to us within 30 days of placing your order. Customer is responsible for return shipping costs. Please email hello@whitely.shop to initiate the return process.
Order Cancellations:
Customer is able to cancel their order 24 hours from placing it before order is shipped out for a full refund no questions asked. Please email hello@whitely.shop to cancel within the time period.